退款政策

感謝您選購 「生活百貨的家品」的商品。為保障所有顧客的權益及維護產品品質,本店針對茶葉商品訂定以下退款政策,請您下單前務必詳閱:

一、商品不設退款及退換貨

  • 所有食物商品(含散裝、禮盒等)一經售出,恕不接受退貨、換貨或退款。
  • 基於食品安全與衛生考量,產品一經拆封或離開本店即無法再次販售,敬請見諒。

二、例外情形

若您遇到以下特殊情況,請於收到商品24小時內聯絡客服,我們將協助處理:

  1. 商品運送過程中嚴重損壞(如包裝破損導致茶葉外漏)
  2. 收到商品與訂單內容不符(如品項錯誤、數量錯誤)
  3. 商品有明顯品質異常(如發霉、異味等)
  4. 供應商未能提供有關商品

請您提供以下資料,以利我們盡速為您處理:

  • 訂單號碼
  • 商品照片(需清楚顯示問題)
  • 問題描述

經本店確認屬實後,將視情況提供更換或退款服務,相關運費由本店負擔。

三、不可受理之情形

  • 超過24小時未聯絡客服
  • 因個人口味、偏好等主觀因素要求退換
  • 商品已拆封、部分食用或非原包裝
  • 非本店購買之商品

四、訂單取消

  • 訂單成立後如需取消,請於24小時內聯絡客服,逾期恕無法取消或更改。

五、聯絡我們

如有任何疑問,請與我們聯絡:

  • 客服信箱:mokhiumei89@gmail.com
    電話:5796-2702
A black and white photograph captures a delivery scene where a man is unloading or organizing parcels from a truck. The back of the truck is open, revealing a variety of packages. In the background, there's a store with a prominent sign displaying 'GIOR' and numerous clothing items and mannequins visible inside. The street is busy, with another cart positioned near the truck.
A busy market stall features an array of lamps and light fixtures displayed prominently. In the background, a woman is seated at a counter covered with books and boxes, suggesting a focus on selling second-hand items. Various objects, including bicycles and patterned textiles, are visible. The setting conveys an eclectic and vintage market vibe.
A modern, well-lit retail space with sleek white display counters and shelves. The ceiling features contemporary lighting fixtures, and the space incorporates wood and stone accents. Products are neatly arranged on the shelves, and promotional signs are visible.

About Us

At 生活百貨的家品, we bring everyday essentials right to your doorstep with care and speed.

A stylish shop window displays plush furniture and accessories. A comfortable brown leather couch is adorned with fluffy white throws, creating a cozy atmosphere. On a wooden table nearby are soft, blue-hued slippers and a furry blanket. The background includes shelves showcasing a variety of items, illuminated softly by overhead lights.